Samsung Galaxy phones aggressively optimize background apps. If your pill reminder not working on Samsung, the schedule in Mediva One may be correct while One UI delays or blocks the notification channel.
Samsung-specific checklist
- Settings → Apps → Mediva One → Notifications → allow all categories
- Settings → Battery → Background usage limits → remove Mediva One from sleeping/deep sleeping apps
- Disable “Put unused apps to sleep” for Mediva One or mark as never sleeping
- Turn off adaptive battery for a test week if alerts still fail
- After One UI updates, open Mediva One once to refresh alarms
Caregiver pushes vs local alarms
Local dose alarms must fire on the patient’s Galaxy. Remote caregiver alerts also need network and notification permission on the helper’s phone—fix the patient device first.
Related
See our general Android pill reminder guide for non-Samsung steps and exact alarm permissions.
